

How to understand the Lux.log, Log.LiveUpdate & SesmLu.log Click Show LiveUpdate Downloads under Tasks.Open and log into the Symantec Endpoint Protection Manager.Schedule a call with Customer Success below, email us at or call us at 1-51 Ext.How to check the version of the current content that the Symantec Endpoint Protection Manager is using: Symantec Endpoint Protection will now be enabled. In the Run menu, type in Smc -start and click Ok. Note: Symantec Endpoint Protection will now be disabled and you can proceed with the installation of software. In the Run menu, type in Smc -stop and click Ok. Note: For this to work you must be an administrator on the computer, as this requires the administrator password. Once the application is set as an exception, you should be able to launch the QvinciSyncSetup application. Browse the same file path seen in Step 3 and select QvinciSyncSetup.exe Navigate the menu to Change Settings > Exceptions > Configure Settings > Add > Application Exception. Launch Symantec from the system tray (much like our application).

Once it is shown in the folder, take note of its file path. ( DO NOT RUN IT or the same thing will re-occur and you will have to re-download it.) or other option to be able to choose the option Show in Folder. When you download the sync app, click the ( ellipsis). Reinstall the QvinciSyncSetup.exe since it will likely be removed from the computer. You may need to disable Symantec if you are unable to download and install the Qvinci Sync Setup program.Īdding an Exception to Symantec Endpoint Protection This document describes two methods to disable or enable Symantec Endpoint Protection on your computer. The QvinciSyncSetup.exe installer is deleted when you try to launch it to install the Qvinci Sync Client Application. We have seen several customers run into problems with the Qvinci Sync Installer when their workstation has Symantec Protection installed.
